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Yes, 100%. We source directly from authorized distributors and brand representatives. Every product comes with official manufacturer warranty. We do not stock grey-market or refurbished items unless explicitly labelled as such.

Absolutely. Our website only shows a portion of our stock. For specific models, bulk quantities, or items not listed, call or WhatsApp us and we'll check availability or source it for you — often within 24–48 hours.

Yes. Our sales team can provide detailed spec sheets and help you compare options based on your budget and use case. Visit our store or contact us online.

We accept M-Pesa (Paybill and Till Number), Visa/Mastercard (credit and debit), bank transfer, and cash at our store. Corporate purchase orders are also accepted for vetted clients.

Yes. We are VAT-registered and can provide official ETR receipts for all purchases. Just request this when placing your order.

We partner with select financing providers for business customers. Contact us for details on equipment financing options, especially for bulk or high-value orders.

Yes. Our checkout uses SSL encryption and secure payment gateways. We do not store card details on our servers.

Orders placed before 2 PM Monday–Friday are eligible for same-day delivery within Nairobi CBD and most estates. Greater Nairobi (Westlands, Kilimani, Kasarani, etc.) is next-day. We use Sendy, G4S, or our own delivery staff.

Yes. We deliver to all 47 counties via courier — typically 2–4 business days. Delivery costs depend on weight and destination. Contact us for a quote.

Yes. Store pickup is free. Once payment is confirmed, your order is ready within 2 hours. Visit us at our Nairobi CBD location during business hours.

Most common repairs (screens, keyboards, charging ports, RAM upgrades) are done same-day if you drop off before noon. Complex repairs like motherboard issues may take 2–5 business days. We'll give you a realistic timeline after diagnosis.

Diagnosis is free for walk-in customers. If you approve the repair, the cost is included in the quote. If you decline, there's no charge.

All repairs carry a 90-day workmanship warranty. If the same fault recurs within that period, we fix it at no charge. Parts replaced are covered by the respective part warranty.

Yes — Dell, HP, Lenovo, Acer, ASUS, Toshiba, MSI, Apple MacBooks, and more. We service both consumer and business/enterprise models.

Yes. We handle end-to-end WiFi deployments — from site survey and access point selection to installation, configuration, and testing. We work with Ubiquiti, TP-Link, Cisco Meraki, and other enterprise brands.

Yes. We design and install Cat6/Cat6A structured cabling for offices, warehouses, and buildings. This includes patch panels, cable trays, and RJ45 termination.

We accept returns within 14 days of purchase for items in original, sealed condition. Items must be unused and in original packaging. Defective items under warranty are repaired or replaced — not refunded unless the fault cannot be resolved.

Contact us via phone, WhatsApp, or email with your order number and reason for return. Our team will guide you through the process. Physical returns must be brought to our store or shipped at your cost.