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Screen cracked? Battery dead? Won't turn on? We fix Lenovo ThinkPad E14 Gen 2 laptops in Nairobi — same day, with genuine parts. Free diagnosis before we quote.
Battery pack visibly bulging through bottom cover. Trackpad raised or stops clicking. Laptop cover bowing outward. Warm area near battery.
STOP USE IMMEDIATELY. Swollen batteries are a fire and explosion hazard. Do not puncture or bend. Bring to Tech247 — safe removal + disposal + new L19M3PF7. Same-day.
Keys do not register at all. Some rows work, others completely dead. Backlight glows but no key input. Works in BIOS but not in Windows.
Driver update attempted first (free). If hardware fault confirmed, replace keyboard 5N20V43777 — ribbon cable inspected at no extra charge.
ThinkPad keyboards and TrackPoint modules see the heaviest wear in daily use. Most keyboard swaps are done in under 45 minutes.
| Part | Part # | Price (KES) | Availability |
|---|---|---|---|
| Cooling Fan | 5H40S20574 | KES 2,000 | In Stock |
| Charger | 4X20E75111 | KES 2,500 | In Stock |
| Keyboard | 5N20V43777 | KES 3,000 | In Stock |
| Battery | L19M3PF7 | KES 4,800 | In Stock |
| Screen | 5D10W86591 | KES 8,000 | In Stock |
Yes — absolutely stop using it. A swollen lithium battery is a serious fire and explosion risk. Do not charge it further, do not puncture it, and do not try to remove it yourself. Bring it to Tech247 and we will safely remove and dispose of it under proper handling, then fit a new L19M3PF7 same day.
Full motherboard replacement takes 1–2 business days as we source the board from our Nairobi suppliers. Component-level repair (BGA rework for GPU or VRM failure) takes 2–3 days. We call you before starting any repair with a confirmed quote.